Instructions on how to withdraw money

Transaction location

 

Clients can withdraw cash or transfer money at NVS headquarters.

 

Transaction time

 

From Monday – Friday (except holidays and holidays) during the following hours:

• Morning: 8:00 am – 11:30 am
• Afternoon: 13:00 – 16:00

 

How to trade

 

Step 1

Clients need to prepare the following documents

Individual Clients	Institutional Clients
CCCD: Original, still valid; Withdrawal request/Fund transfer request.	Letter of introduction (clearly stating the name, CCCD number of the person being introduced, job content: coming to make a withdrawal/transfer order); CCCD: Original, valid copy of the introduced person; Withdrawal request/Request for money transfer with signature and legal stamp of the Account Holder.

NVS will pre-print a withdrawal form with information based on the Customer’s Stock Exchange Account and withdrawal request.

Please sign the withdrawal form.

Note:

• The withdrawal form must have a signature,The account holder’s seal sample is similar to the signature and seal sample registered with NVS when opening a securities trading account.
• In case of withdrawing large amounts of money from500 million VND or more Please contact the Brokerage Department at least 1 hour in advanceduring the working day to have money prepared quickly and promptly.

 

Step 2

Clients sign the withdrawal form in the payee area, NVS will check and perform withdrawal accounting on the Customer’s securities trading account.

 

Step 3

• NVS sends back to clients 01 copy of withdrawal form with confirmation from NVS.
• Clients receive Checks from NVS to the designated bank to receive money.

 

Support contact information

 

During the transaction process, if you need support in answering information (from 8:00 a.m. to 5:00 p.m., Monday to Friday every week, except holidays and Tet), please contact hotline: 076 724 5999